FAQ

Frequently Asked Questions

FAQs

We hear a lot of great questions from our community, and while every journey is unique, here are some quick answers to help guide you. If you don’t see your question here, don’t worry—we’re just a phone call or message away. We’re always here to offer support and resources that fit your needs.

If you, a friend, or a family member has recently experienced limb loss, our New Amputee Packet offers helpful information and guidance to help you navigate the next steps. You can request one anytime by visiting our website: Request a New Amputee Packet.
While we don’t provide direct financial assistance, we can connect you with organizations that do. Our team can help you find funding resources, understand insurance coverage, and point you toward financial aid programs designed for people living with limb loss or limb difference.

You’re not alone in this journey. Our Certified Peer Visitor (CPV) Program connects you with trained volunteers who have lived experience with limb loss. You can also join local or virtual support groups, attend our events, or connect with others through our online community. Reach out to us, and we’ll help you find the support that works best for you.

Our Limb Loss Resource Center offers a variety of tools to help you find local support groups, rehabilitation centers, prosthetists, and other valuable services in your area. Just give us a call or visit our website to explore resources tailored to your location.

Yes! While we don’t accept donations directly, we work with organizations that do. Many groups repurpose gently used prosthetic limbs and single shoes for people in need, especially in underserved communities around the world. Reach out to us, and we’ll help connect you with the right organization.

Still have questions?

We’d love to help. Whether you’re looking for information on insurance, research, or just need someone to talk to, we’re here for you. You can explore our free publications like First Step, the Insurance and Reimbursement Guide, and dozens of fact sheets on our website.

Give us a call at 888-267-5669 during business hours, or send us your question through our contact form. We look forward to connecting with you!